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Delivery Ways? PDF Print E-mail
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Cretanature has chosen reliable and recognized Greek companies for the transportation of your products. The Greek post office (ELTA) and ACS courier to ensure safe, fast, consistent and at the same time economic dispatch of your products
You also have the option, only if you wish to receive your products from transportation agencies to work in Greece and abroad, at very low cost.

Greece:


The Cretanature trying to cover every consumer desire gives you several options for shipping your products to select based solely on your service and your interest.

So, you can choose from ELTA, ACS courier or freight forwarder and know exactly the cost of transportation.

 

A. Post Office (ELTA)

The Post Office will provide you with delivery:

From your nearest store: The charge is 5,2 € for the first two Kilos and +0,7 € for each Extra kilo.
In your House: The costs 6,3 € and 0,8 € each Extra kg .
With the Post Office receive your products no later than 5 working days from the date of dispatch.

Why choose Post Office? Is our National Post and the largest branch network and people who have. You receive  the products easy, from every corner of Greece. Also with  the system (Track & Trace), you can track your order online, the number of order that we send you.

B. ACS courier

The ACS courier offers:

Delivery to your home or from your nearest store: The charge is 6,0 € for the first two pounds and +0,90 € for each extra kilo.
Ability to follow your order.
With ACS courier you receive the products, the latest in 3 working days after dispatch.

For delivery of your products with ACS courier in inaccessible areas, * a special charge. In this case, and for your benefit, you can choose Post Office or send us an e-mail at This e-mail address is being protected from spambots. You need JavaScript enabled to view it .

Why ACS courier; The system (Track & Trace), you can track your order online, with the number  we send you. Also the time of receipt of your products is very short while after our request and with extra charge, the potential exists for express delivery.

* Inaccessible areas are those that are more than 20 Km from the center of the store. To see the shops of ACS courier click here

C. Transport Agencies


The transportation companies provide you with:

Delivery from selected locations in each county. The amount you pay in Cretanature.gr, ranging from 4.5 to 7 million. For areas outside Athens and Thessaloniki, upon receipt of your products, pay an additional amount, ranging from 5-15 euros, depending on the size of your order and the place of receipt.
With transportation agencies to partner, your products are received no later than 7 working days.

For delivery to agents, unfortunately we can not provide the method of payment on delivery. To see other payment methods click on the Payment.

Why freight forwarders? Is a more economical and safe way while transporting your products. You can order a larger quantity of products, and have a minimum cost of transport.



For foreign countries:

 

Cretanature, ensuring the excellent quality products and best prices on the market. Daily tries to refine its services not only in Greece and abroad, so that everyone has the opportunity to use them. Therefore and for consumers abroad, we could find the best and most affordable solutions.

For those of you ordering from abroad to receive your products you can choose from our national carrier (Post Office, ELTA), and transportation agencies to cooperate.

A. Post Office

The Post Office will provide you with:

-For Balkan countries (Albania, Bulgaria, Bosnia - Herzegovina, Croatia, Montenegro, Romania, Serbia) and Cyprus.

Delivery of a nearby store transport: The charge is 23 € for the first two pounds, while for every extra kilo +2,5 €.

-For 22 European destinations with service EPG:

 

  1. Austria Belgium
    France Germany
    Denmark Switzerland
    Iceland Ιreland
    Spain Italy
    Lithuania Louxembourg
    Grait Britain Norway
    Holland Hungary
    Portugal Slovakia
    Slovenia Sweden
    Czech Republic Finland

 

Delivery no later than three working days and tracking of your order. The charge is 29 € for the first two pounds, and for each additional 0.5 kg +2,50 €. This charge applies to products to 30 pounds.

 

 

For all other countries of the world:


Delivery of a nearby shop conveyor. The charge is 34 € for the first two pounds, while for every extra kilo +5,4 €.

The delivery time of your order by Mail ranges from 5-15 days from date of dispatch.The Cretanature not responsible for any additional delays, since they arise from the fees or other reasons can not be changed

B. Transport Agencies

Transport agencies provide you with:

Economic and safe delivery of your products. For orders over 20 Kilos around the world, you can take advantage of the network of agencies we work with and receive your products at lower costs.
In this case, after you select [Send method] to [transport agent], then we come in contact directly and pricing before ordering. Please note the nearest point from where you can pick up and transport costs.

For all orders abroad we can assist you with the method of payment on delivery. To see other payment methods click on the How i Pay?

Why order from abroad? For everyone to use the Cretan products, wherever they are in the world Cretanature has chosen the most economical and safe way to transport its products. In combination with the best rates, you can close your pure and healthy products from the island, at very competitive prices, even abroad.

Also to get even more profit, you could order food and supplies in larger quantities covering monthly or longer-term, family or other needs.

You may, for some products in some countries, there are specific, small problems or any additional charges for delivery of your products. In this case, immediately before the pricing of your order, you will know that we can serve you as possible.

The delivery time of your order by agency ranged from 5-15 days from date of dispatch.Cretanature not responsible for any additional delays, since they arise from the fees or other reasons can not be changed

All charges for transportation calculated automatically by the system, except for freight forwarders. You can send us e-mail at This e-mail address is being protected from spambots. You need JavaScript enabled to view it to inform you of the cost of transport to your country and the exact point of receipt of your order.



Returning Items

Cretanature meticulously studying and preparing the image information of each product that appears on pages to reflect the actual product you sent.

It also examines several of the excellent quality products and even a bit before sending them.

Since we are interested in the very best service you and your trust in modern ways of buying, you can send us back any product you want and send you a discount coupon of equal value with the value of our products back.


Terms of returning goods


1.The task to be performed within 7 days of receipt of your products.
2.These products are not consumed and opened.
3.The package is in the condition we sent you.

If you agree with the above, send us in a secure package the products you wish to return, with your shipping costs.

Please note that if you send us products that not meet with the conditions for reimbursement, we will send you them back at your own cost.

The Adress is:

Globalcreta

Skines D. Mousouron

Central 19, Chania, Crete

Zip code 73005

ACCOUNT

Returns CRETANATURE

For any questions please contact us at:  This e-mail address is being protected from spambots. You need JavaScript enabled to view it or phone contact with hours from 17:00 to 19:00

 

 

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